1.0 link Rainbow Dash Network http://rainbowdash.net/ Bit Shift (bitshift) http://rainbowdash.net/bitshift http://rainbowdash.net/notice/1234076 @<span class="vcard"><a href="http://rainbowdash.net/user/1" class="url"><span class="fn nickname">cabal</span></a></span> I find the problem with informally helping people fix their machines is that you immediately become the point of blame for _anything_ that goes wrong afterwards (&quot;IT WASN'T LIKE THAT BEFORE YOU MESSED WITH IT&quot;). Out of curiosity, would you say that's more or less prevalent in professional tech support?