{"version":"1.0","provider_name":"Rainbow Dash Network","provider_url":"http:\/\/rainbowdash.net\/","type":"link","title":"cabal's status on Wednesday, 10-Oct-12 23:45:27 UTC","author_name":"cabal","author_url":"http:\/\/rainbowdash.net\/cabal","url":"http:\/\/rainbowdash.net\/notice\/1991234","html":"@<span class=\"vcard\"><a href=\"http:\/\/rainbowdash.net\/user\/5768\" class=\"url\" title=\"Thomas H\"><span class=\"fn nickname\">nlghtmaremoon<\/span><\/a><\/span> I work as a Tier 1 data technician for an ISP. I am moving up to Tier 2 and will be taking more difficult and repeat calls from customers."}